RYOFX Privacy Policy

Last Updated: February 18, 2025

1. INTRODUCTION

1.1. This Privacy Policy(the "Policy") explains how Ryo Global Markets Limited("RYOFX", "we", "our", or "us") collects, uses, discloses, and protects your personal data when you visit our website (regardless of where you visit it from, or the medium on which that data is stored). It also informs you of your privacy rights and how the law protects you. This Policy may be updated from time to time to reflect changes in our practices or legal obligations.
1.2. The website is operated by Ryo Global Markets Limited, registered under the laws of Saint Lucia with the company registration number 2023-00370. Our registered office is located at Top Floor, Rodney Court Building, Rodney Bay, Gros-Islet, Saint Lucia. Through our website (https://www. ryofx.com) and mobile application, you can access our products and services, register as a clien t, and interact with tools and resources we provide. While you can browse most part s of our website without providing personal data, we use cookies and similar technol ogies to collect certain information.
1.3. We may share your personal data with our Affiliates, who are part of our international group of companies, for administrative purposes or legitimate business needs as described in this Policy.
1.4. Our website may contain links to third-party websites, plug-ins, or applications. Clicking on these links or enabling these connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

2. PURPOSE

2.1. This Policy aims to inform you about how RYOFX collects and processes your personal data through your use of our website, mobile application, and services. This includes any data you provide when registering with us, using our products or services, or interacting with our tools. Our services are not intended for children, and we do not knowingly collect data from individuals under the age of 18.
2.2. This Policy supplements our Terms of Business. Please read this Policy in conjunction with our terms to fully understand how we handle your data.

3. DATA WE COLLECT ABOUT YOU

3.1. We collect personal data that is adequate, relevant, and limited to what is necessary for the purposes described in this Policy.
3.2. Personal data refers to any information that can identify you as an individual. We may collect, store, and transfer the following types of personal data:
  • Identity Data: Includes your name, government identification number, date of birth, gender, and username.
  • Contact Data: Includes your address, email address, and phone number.
  • Financial Data: Includes bank account details, payment card information, and source of funds.
  • Transaction Data: Includes details of payments, trading activity, and products or services you have purchased from us.
  • Technical Data: Includes your IP address, browser type, operating system, and device information.
  • Profile Data: Includes your username, password, and preferences.
  • Usage Data: Includes information about how you use our website, mobile application, and services.
  • Marketing and Communications Data: Includes your preferences for receiving marketing materials and your communication preferences.
3.3. We may also collect aggregated data, such as statistical or demographic information, which does not directly identify you. However, if aggregated data is combined with your personal data, it will be treated as personal data under this Policy.

4. DATA REQUIRED BY LAW

4.1. If we are required by law or regulation to collect certain personal data and you fail to provide it, we may not be able to provide you with our products or services. In such cases, we may cancel your account or services, and we will notify you at the time.

5. USES MADE OF THE DATA

5.1. We use your personal data for the following purposes:
  • To fulfill our contractual obligations and provide you with the products and services you request.
  • To notify you about changes to our services.
  • To improve our website and services, and ensure content is effectively presented.
  • To administer the website, including troubleshooting and data analysis.
  • To ensure the security of our systems and prevent fraud.
  • To send you marketing communications, where you have consented to receive them.
5.2. We may combine data collected from different sources to provide you with a better experience and improve our services.

6. COOKIES

6.1. Our website and mobile application use cookies to distinguish you from other users and enhance your experience.

7. ACCESSING THE RYOFX MOBILE APPLICATION

7.1. The RYOFX mobile application is available for download on the Apple App Store and Google Play Store. The app may use biometric authentication tools such as Apple’s Face ID, Touch ID, or Android’s fingerprint and facial recognition features. RYOFX does not control or store your biometric data, and we are not responsible for any issues arising from your use of these tools.

8. DISCLOSURE OF THE DATA

8.1. We may share your personal data with:
  • Affiliates for administrative purposes.
  • Service providers and business partners to fulfill our contractual obligations.
  • Regulatory authorities or law enforcement agencies to comply with legal obligations.

9. DATA SECURITY AND RETENTION

9.1. We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure.
9.2. We retain your personal data for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
9.3. In some cases, we may anonymize your data for research or statistical purposes.

10. YOUR LEGAL RIGHTS

10.1. You have the right to request that we stop processing your personal data for marketing purposes.
10.2. You can request access to, correction, or deletion of your data.
10.3. You have the right to ask us to delete or remove personal data in certain circumstances.

11. CONTACT DETAILS

11.1. For questions regarding this Privacy Policy or our privacy practices, please contact us via our contact page: https://www.ryofx.com/contact/

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